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Tenerife’s Hard Rock Hotel ready to roll for Brit tourists with November 13th reopening 

 Tenerife’s famous Hard Rock Hotel has decided to reopen earlier than planned on November 13th as a direct result of the UK’s decision to place the Canaries on its safe travel corridors list.

The islands are the only place in Spain where
Brits can go on holiday without going into quarantine on their return and the
only destination not under the Spanish government’s night-time curfew due to
its low incidence of coronavirus.

“The UK is one of the most important markets
for Hard Rock Hotel Tenerife so we’re delighted to see the change in advice for
travel to the Canary Islands. As a result, I’m happy to confirm that we’re
bringing forward the re-opening of the hotel and we look forward to welcoming
guests from November 13th for some much-required winter sun,” said Sergio
Zertuche, chief sales and marketing officer of thePalladium Hotel Group. 

“We’ve worked hand-in-hand with
industry-leading experts to ensure our property exceeds the maximum cleanliness
standards for our guests and team members.” 

A new SAFE + SOUND programme has been put into
operation to ensure enhanced cleaning practices, social interaction guidelines
and workplace protocols. The programme was developed by a team of experts in
collaboration with worldwide health and sanitisation specialists, including
Ecolab and NSF. Under the new standards established by SAFE + SOUND, Hard Rock
Hotel Tenerife has passed a rigorous 272-point inspection independently assessed
by NSF. 

The new protocols include:

*Temperature checks for every team member,
guest, and supplier upon arrival 

*Social distancing markers placed six feet
(two metres) apart where lines can form 

*Mandatory masks for all team members 

*Masks required for guests in designated
areas, such as check-in and lifts 

*Seal of SAFE + SOUND on every guest room door
upon arrival 

*Increased cleaning and disinfecting frequency
for high-touch surfaces across public areas, meeting rooms, dining areas and
public restrooms  

*Hand sanitiser in every public space area and
all toilets 

*Team member hand washing every 60

*Plexiglass separators at front desks and
check-in areas  

*High level infection control procedures to
collect laundry  

*Sanitisation of guest luggage before it
enters the lobby 

*At pools and beaches, groups of guests are
spaced six feet (two metres) apart   

Additionally, all Hard Rock Hotel Tenerife
guests are offered free health care insurance, Stay Safe, which gives
protection against any unforeseen circumstances related to the Covid-19
pandemic.  The new medical assistance insurance is available to all guests
– both those that book directly and those via tour operators and travel agents
– completely free of charge.

In the next fortnight or so, the Canary
government will require Brits to bring coronavirus-free certificates with them.
If they don’t, they will have to undergo a test befor they can gain access to
their hotel or apartments. Those who test positive would have to go into
quarantine. Until then, holidaymakers have to fill out a health questionnaire
in advance to gain a QR tracking code and have their temperature taken at the
arrival airport.