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Storm forces plane to land on the wrong island PDF Print E-mail
Tuesday, 23 February 2010 12:21

Around 120 passengers claim they were left 'stranded' on the wrong Canary Island.

Passengers were due to land on Lanzarote but because of exceptionally bad weather, landed on Fuerteventura instead.
On arrival at the terminal, passengers couldn't find any sign of a Ryanair representative to give them any information as to what to do next, and everyone had to make their own arrangements.
A Ryanair spokeswoman said."The flight was diverted to Fuerteventura due to bad weather in Lanzarote. Unfortunately ferries were also affected and passengers were provided with EU261 information which outlines their entitlement to provide receipted hotel expenses to Ryanair, for refund...
"Ryanair arranged that the ferry company would carry affected Ryanair passengers to Lanzarote free of charge when ferries recommenced the following morning.
"Ryanair apologises to passengers for any inconvenience caused by this weather related diversion but can never put passenger convenience before passenger safety."

European guidelines state if the flight disruption is outside the control of the airline, no monetary compensation is due.