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Wifi woes in Arona lead to rebuke for Tenerife Cabildo 

Arona council has acknowledged Tenerife Cabildo’s effort to supply a wifi network in different parts of the island but says it is a good idea to make sure it works!

In the case of Arona, wifi has been installed on the beach and the main stop of Los Cristianos buses, Las Vistas, Playa de las Américas, Palm Mar and Las Galletas. However, although it allows entry to the user, which accounts for access data, it collapses with unusual speed, so that it can hardly be used, which has triggered com-plaints from residents and tourists.

The Cabildo says free use of wifi is now available in 32 points, mainly in the tourist municipalities. However, Arona council has reminded this institution that “in addition to installing the network, it is necessary that it works properly.”

“This is something that does not happen today,” explained councillor for recruitment, modernisation of the admini-stration and housing, Fran-cisco Marichal.

Sr. Marichal says the Wi-Fi service “allows access to it, which accounts for input figures, but once it has passed that filter, it hardly works, it collapses rapidly and can only be used by the first people who access it, which makes it a virtually inoperative service.”

In Arona, the points of this network have been installed, in Los Cristianos, at the main stop of buses, the traditional beach of the town and Las Vistas. Also in Playa de las Américas and in areas of Palm Mar and Las Galletas, mainly oriented to its use by the tourists who visit the mu-nicipality.

“It is necessary to remember that Arona already has a population of almost 100,000 inhabitants and last year received more than 1.5 million tourists, so that when deploying the Wi-Fi network, it is necessary to take these figures into account, plan in a correct way, which is something that has not been done, ” said Sr. Marichal.

He said complaints were received in the municipal tourist offices due to the “inefficient functioning of the network.”