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Busy six months for Canary 112 emergency centre as incidents increase 


The 1-1-2 Canary emergency service has coordinated 253,128 incidents in the first half of the year.

This activity has increased by six per cent over the same period of the previous year.

By type of incident, health emergencies – with 127,684 incidents – increased by 3.92 per cent compared to the first half of 2016; those related to citizen security, 82,189, grew by 9.76 per cent; the 21,841 traffic, sports and other accidents increased by 7.35 per cent; and incidents of fire extinguishing and technical assistance increased by 3.77 per cent, reaching 21,053 cases attended.

Cases of rescue at sea, which includes both the rescue of people on the Canaries and incidents related to vessels, increased by 17.55 per cent, reaching 355 incidents managed from the co-ordinating centre.

Looking at all the incidents, 91.2 per cent of those resolved by the 112 centre of the incidents were monosectoral, compared to the rema-ining 8.8 per cent classified as a multisectoral response, which meant that it was necessary to mobilise resour-ces from different sectors as well.

Regarding the location of the incidents by territories, with and without resource mobilisation, the province of Las Palmas registered 53.7 per cent while in the province of Santa Cruz de Tenerife the activity reached 46.3 per cent . By islands, Gran Canaria had the largest number of them with 42.8 per cent, followed by Tenerife, with 41.7 per cent.

Lanzarote calls accounted for 6.3 per cent of incidents; Fuerteventura, with 4.6 per cent; La Palma, with 2.8 per cent; La Gomera with 1.1 per cent and El Hierro, with 0.6 per cent with respect to the total of incidents attended.

On the other hand, the number of people served by the 1-1-2 Canarias has also experienced an increase of 4.55 per cent from 236,653 in the first six months of 2016 to 247,418 in the same period this year. To respond to these people, the Coordinating Centre activated a total of 235,475 police, health, extinc-tion or rescue resources, 5.61 per cent more than January to June 2016.

British visitors to the Canaries should know that if you need to phone 112 in the event of an emergency, you can ask for an English-speaking operator.