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Canary 1-1-2 emergency centre deals with 500,000 incidents 


The 1-1-2 Canary emergency centre coordinated nearly half a million incidents in the archipelago in 2016.

More than 36 per cent of the people assisted, some 180,000 people, were in an emergency situation ie in danger of life or property.

The 496,318 incidents dealt with by the Coordinating Centre for Emergencies and Security of the Government of the Canary Islands is an increase of 1.2 per cent over 2015, with 6,158 more cases.

More than half of the requests at 54 per cent came from Lanzarote, Gran Canaria and Fuerteventura while 46 per cent were from La Palma, La Gomera, El Hierro and Tenerife.

In terms of activity, the health care sector accounted for more than 247,000 inci-dents, which was 1.23 per cent more than in 2015, followed by those related to security which totalled about 161,000 and those in which they mobilised resources of extinction and rescue with about 45,000.

More than 42,000 were traffic accidents or other accidents, such as work or domestic accidents, which increased by more than five per cent over 2015. Finally, to a lesser extent, the 722 incidents related to rescue maritime.

The overall activity of the Coordinating Centre, which includes incidents with and without mobilisation of resources from the operating rooms, amounted to a total of 710,137 cases attended.

Of these, more than 320,000 cases were resolved from the Centre itself with the advice of professionals working in the different sectors that make up the operating rooms, ie multisectoral coordinators, doctors, managers and police officers as well as specialists for women and firefighters.

As for the activity by territories, the 1-1-2 managed 210,629 incidents occurred in the island of Tenerife, followed by Gran Canaria with 210,192; Lanzarote with 30,293; Fuerteventura with 22,034; La Palma with 14,001; La Gomera with 5.745 and El Hierro, with 3,424.